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Front Desk Executive
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Front Desk Executive
Graduate or above
Questions being asked in the interview :
Whats is your name
1. What image do you have of our company and this industry?
Should have done a thorough job of research or your industry and company
2. What’s your opinion of the role of learning in sales?
Being thrown for a loop by this question is a sign that your candidate isn’t a life-long learner, which is becoming increasingly important in sales.
3. How do you keep up to date on your target market?
Even if the target market of their last job is totally different than that of the one they’re interviewing for, this will show you their ability to find and keep up to date with relevant trade publications and blogs.
1. What is the difference between customer and consumer?
Consumer is a broad label for any individuals or households that use goods and services generated within the economy. While the term customer is usually referred to a current or potential buyer or user of the products of an individual or organization.
2. What is customer life cycle?
Customer life cycle is a term used to describe the progression of steps a customer goes through when considering, purchasing, using, and maintaining loyalty to a product or a service.
1. How do you kick off a project with a new client?
What you’re looking for here is listening. A good content writer will spend time with the client to get a feel for the brand’s personality as well as the needs of its target audience.
2. Which blogs do you read?
You’re looking for a writer who’s committed to keeping his or her skills sharp, and that includes reading some of the better blogs on the subject of content creation.Two that come to mind are ProBlogger and CopyBlogger, but any marketing- or content-focused blog would be an acceptable answer.
3. Tell me about the best book you’ve read recently.
The best writers love to read, and not just blogs and e-zines. On my list of acceptable answers would be any marketing or general business book, as well as any book that shows your writer is a well-rounded individual.
1.Why do you want this audit assistant job?
Ans.Companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position.
2.What have you learned from mistakes on the audit assistant job?
without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional, and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.
1. Why did you select accounting as your profession?
Well, I was quite good in accounting throughout but in my masters, when I got distinction I decided to adopt this field as a profession.
2. Can you name any other accounting application?
Yes, I am familiar with CGram Software, Financial Force, Microsoft Accounting Professional, Microsoft Dynamics AX and Microsoft Small Business Financials.
1. Why did you decide for a career of graphic designer?
Exceptional graphic designers are always driven by passion, creativity and love. This job is good. We all know it. Clean working environment, different projects all the time, exceptional salary.
2. What are your strengths and weaknesses?
Ans. Let me list the strengths of graphic designers right now. You can pick few for your answer : Creativeness, ability to understand the needs and desires of various people and transform it into final design works, analytical thinking, detail oriented personality, ability to teamwork, patience and perseverance and drawing and other artistic abilities,
3. What kind of design projects are you interested in?
Ans.Each of us has some interests. While someone loves webdesign, someone else is into designing clothes, or buildings. Some guys may love to be involved in product management, having a role of designers and taking care of all the project in its complexity.
1. What is Android?
Ans.It is an open-sourced operating system that is used primarily on mobile devices, such as cell phones and tablets. It is a Linux kernel-based system that’s been equipped with rich components that allows developers to create and run apps that can perform both basic and advanced functions.
2. What Is the Google Android SDK?
Ans.The Google Android SDK is a toolset that developers need in order to write apps on Android enabled devices. It contains a graphical interface that emulates an Android driven handheld environment, allowing them to test and debug their codes.
3. What is the Android Architecture?
Ans. Android Architecture is made up of 4 key components : Linux Kernel, Libraries, Android Framework and Android Applications.
2.How to add scrolling text to my page?
Ans:Keep in mind not all browsers support scrolling text. however to do this add a tag similar to the below example. < marquee >THIS WOULD SCROLL< /marquee> The above example would create the below scrolling text. If your browser supports scrolling text the below example should be scrolling. More examples can be found on our main HTML page that lists most of the HTML commands.
3. What is external Style Sheet? How to link?
Ans: External Style Sheet is a template/document/file containing style information which can be linked with any number of HTML documents. This is a very convenient way of formatting the entire site as well as restyling it by editing just one file. The file is linked with HTML documents via the LINK element inside the HEAD element. Files containing style information must have extension .css, e.g. style.css.
4.What are the five possible values for “position”?
Ans:Values for position: static, relative, absolute, fixed, inherit.
2.How would you handle an employee struggling to meet sales goals?
Ans.As a manager you are responsible for the overall success of your store, so being able to motivate and assist other employees is a critical function. In answering this question, you will want to share a step-by-step process that you would follow when evaluating then assisting an employee to bring them up to par. This is also a great time to highlight your knowledge of effective sales techniques and your ability to teach them to others. Support your answer with a strong example of how you have assisted employees in the past with meeting company goals, even if you were not in a management position.
3.What would you do in a situation where you have an understaffed shift?
Ans.This is another situation where strong problem solving skills are needed. Within store management there are certain situations that you are bound to face at some point, and being understaffed is one of them. Employers want to know that you will be able to properly handle such a situation. In answering this question, provide a detailed course of action that you would take to try to get the store properly staffed as quickly as possible, ending with your willingness to cover the shift if need be. This showcases your leadership abilities, which interviewers are looking for.
2. What is ASP.NET?
Ans.ASP.NET is a specification developed by Microsoft to create dynamic Web applications, Web sites, and Web services. It is a part of .NET Framework. You can create ASP.NET applications in most of the .NET compatible languages, such as Visual Basic, C#, and J#. The ASP.NET compiles the Web pages and provides much better performance than scripting languages, such as VBScript. The Web Forms support to create powerful forms-based Web pages. You can use ASP.NET Web server controls to create interactive Web applications. With the help of Web server controls, you can easily create a Web application.
3. What is the basic difference between ASP and ASP.NET?
Ans.The basic difference between ASP and ASP.NET is that ASP is interpreted; whereas, ASP.NET is compiled. This implies that since ASP uses VBScript; therefore, when an ASP page is executed, it is interpreted. On the other hand, ASP.NET uses .NET languages, such as C# and VB.NET, which are compiled to Microsoft Intermediate Language (MSIL).
4. In which event are the controls fully loaded?
Ans.Page load event guarantees that all controls are fully loaded. Controls are also accessed in Page_Init events but you will see that view state is not fully loaded during this event.
1. What is PHP?
Ans.PHP is a server side scripting language commonly used for web applications. PHP has many frameworks and cms for creating websites.Even a non technical person can cretae sites using its CMS.WordPress,osCommerce are the famus CMS of php.It is also an object oriented programming language like java,C-sharp etc.It is very eazy for learning.
3. How to include a file to a php page?
Ans.We can include a file using "include() " or "require()" function with file path as its parameter.
1. Where can you test Apple iPhone apps if you don’t have the device?
Ans.iOS Simulator can be used to test mobile applications. Xcode tool that comes along with iOS SDK includes Xcode IDE as well as the iOS Simulator. Xcode also includes all required tools and frameworks for building iOS apps. However, it is strongly recommended to test the app on the real device before publishing it.
2. Does iOS support multitasking?
Ans.iOS 4 and above supports multi-tasking and allows apps to remain in the background until they are launched again or until they are terminated.
3. Which JSON framework is supported by iOS?
Ans.SBJson framework is supported by iOS. It is a JSON parser and generator for Objective-C. SBJson provides flexible APIs and additional control that makes JSON handling easier.
4. What are the tools required to develop iOS applications?
Ans.iOS development requires Intel-based Macintosh computer and iOS SDK.
1. What is marketing?
Ans.Marketing can be referred to as a form of communication with your customers, with the help of marketing tools such as advertising, promotion, publicity, design aspects related to the look of the product etc. All these are aimed at getting the target audience (customer) to first get interested in your product or service and then ultimately buy them.
2. Explain its core concepts.
Ans.Needs ,wants and demands are the core concepts of marketing. These are basically inter related to each other which means needs which could be individualistic, social or physical arise due to a state of deprivation and have to be fulfilled for a basic human survival. Some human needs shaped by cultural and individual experiences and lifestyles take the form of wants. Ultimately demands are those sets of wants which are backed by the power to buy and could be related to many needs & wants. Other related concepts of marketing may include the Marketplace with exchange and the actual transaction as its base.
4. What are the components of Macro environment?
Ans.Macro environment is basically referred to the area of external business operations of a particular organization. The components of a macro environment have to be well analyzed before planning the course of marketing programmes as it affects the very performance of a product or an organization. All the factors affecting the performance of a firm in the macro environment are referred to as the components which could be economic, demographic, technological, natural, social ,cultural, legal and political.
2.What relevant qualifications do you have?
Ans.In asking the question, the interviewer is actually looking at two aspects of qualifications. Qualifications obtained from a school setting and qualifications regarding past experience in the customer service field. This will help in determining how suitable the interviewee is for the position for which they have applied. The job applicant should outline their academic qualifications relevant to the job. After this, they should point out the experience they have gained from past jobs. This should be done in a way that demonstrates the application of theory to practical skills, focused on handling real life situations.
3.What do you know about our products and services?
Ans.Customer service is all about handling customers on issues relating to the products of a business. As such, the staff members in this department should be conversant with a lot of information relating to the products. The interviewer will want to find out if the interviewee has an interest in their job and how much research they have done before applying for the position. When answering such customer service interview questions, the interviewee should indicate an understanding of the business environment, nature of operations and target and existing markets for the business.
1.Explain hidden shares. How do they work?
Ans:Hidden or administrative shares are share names with a dollar sign ($) appended to their names. Administrative shares are usually created automatically for the root of each drive letter. They do not display in the network browse list.
2. Name of seven layers in Open System Interconnection model.
Ans.They are Application, Presentation, Session, Transport, Network, Data link, and Physical.
3.What is the difference between ARP and RARP?
Ans.The address resolution protocol (ARP) is used to associate the 32 bit IP address with the 48 bit physical address, used by a host or a router to find the physical address of another host on its network by sending a ARP uery packet that includes the IP address of the receiver. The reverse address resolution protocol (RARP) allows a host to discover its Internet address when it knows only its physical address.
4.What is Client/Server?
Ans.Clients and Servers are separate logical entities that work together over a network to accomplish a task. Many systems with very different architectures that are connected together are also called Client/Server.
1. Why do you want this admin executive job?
Ans:Companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position. Identify a couple of key factors that make the role a great fit for you.
2.What challenges are you looking for in this admin executive position?
Ans:The best way to answer questions about the challenges you are seeking is to discuss how you would like to be able to effectively utilize your skills and experience if you were hired for the job. You can also mention that you are motivated by challenges, have the ability to effectively meet challenges, and have the flexibility and skills necessary to handle a challenging job. You can continue by describing specific examples of challenges you have met and goals you have achieved in the past.
3.Describe a typical work week for admin executive position?
Ans: Interviewers expect a candidate for employment to discuss what they do while they are working in detail. Before you answer, consider the position you are applying for and how your current or past positions relate to it. The more you can connect your past experience with the job opening, the more successful you will be at answering the questions.
1.What is your greatest weakness for this position?
Ans:You need to show it through your attitude and voice: It is really your weakness. And, you may also state some situations how much that weakness has caused you difficulties.Give your solution to resolve that weakness, partly or wholly.Solutions to a weakness may be training, mentoring, etc
2.What Eeperience do you have in this field?
Ans:Speak about specifics that relate to the position you are applying for. If you do not have specific experience, get as close as you can. If you are being asked this question from your employer then you can explain your experience. Tell the employer what responsibilities you were performing during your job. You can tell what programs you developed and what modules you worked on. What were your achievements regarding different programs.
3.What do you know about our organization?
Ans:A good organization with perfect management. I heard that in this organization i can gain knowledge and good atmosphere.
1. Tell me about yourself.
Start with the present and tell why you are well qualified for the position. Remember that the key to all successful interviewing is to match your qualifications to what the interviewer is looking for. In other words you must sell what the buyer is buying. This is the single most important strategy in job hunting.
3. Where do you see yourself five years from now?
Reassure your interviewer that you’re looking to make a long-term commitment…that this position entails exactly what you’re looking to do and what you do extremely well. As for your future, you believe that if you perform each job at hand with excellence, future opportunities will take care of themselves. Example: “I am definitely interested in making a long-term commitment to my next position. Judging by what you’ve told me about this position, it’s exactly what I’m looking for and what I am very well qualified to do. In terms of my future career path, I’m confident that if I do my work with excellence, opportunities will inevitable open up for me. It’s always been that way in my career, and I’m confident I’ll have similar opportunities here.”
1.What online communities have you managed in the past?
you can mention how big the accounts you managed were, the number of followers, the strategy you followed, etc. Not enough big brand experience? No problem, you may also talk about your personal social networks but make sure they are “job seeking friendly”.
2.Which social media channels do you recommend for our business?
Ans:Make sure you study the business you’re interviewing with, think about their target audience, industry they work in and possible strategies they could follow and then compare it to what each social network offers. You’ll have no problem to tackle this question and other similar ones if you have done your homework and informed yourself about the business/brand beforehand.
3.What do you think should be the goals of our Facebook/Google+/Twitter account?
Ans:You should investigate what they have done in the past on their social networks and also what they could improve. Hint: Make sure to share reachable and measurable goals.
1.What experience do you have for a computer operator role?
Ans: You have to answer this question by nodding your head in a positive way means you should describe your previous work experience and you can say; in my last job I was senior in my department and get my work by directing and leading my subordinate therefore I have all the knowledge about this profile & I am proficient in particular software/software and can fulfill all the necessary computer operator requirements.
2.What do you know about our company and products?
Ans:This is the third very important question in computer operator job interview; here an interviewer wants to know about your knowledge related to their company and how much you have exercised before the interview. To get this job you must be aware of this interview question, you might go to different information available about the company like: company’s website, business magazines, business journals etc and can take knowledge about this in different computer operator books.
3. What are new accounting techniques that you recommend for our company?
Ans: It’s a another very important question in computer operator job; here an interviewer enquires how could you implement your ideas and new accounting, computing concepts to the benefits of the company. If you have good knowledge about latest accounting software/softwares that you have undergone in your last computer operator profile, then site example of that; otherwise go with your previous knowledge and describe that with some good examples that you have gain during computer operator education or computer operator degree.
1. Explain the second law of thermodynamics.
The entropy of the universe increases over time and moves towards a maximum value.
2. What kinds of pipes are used for steam lines?
Normally galvanized pipes are not used for steam. Mild steel with screwed or welded fittings are the norm. Pressure and temperature are very important factors to be considered in what type of materials to be used. Steam even at low pressures can be extremely dangerous.
3. What is the difference between shear center flexural center of twist and elastic center?
The shear center is the centroid of a cross-section. The flexural center is the center of twist, which is the point on a beam that you can add a load without torsion. The elastic center is located at the center of gravity. If the object is homogeneous and symmetrical in both directions of the cross-section then they are all equivalent.
4. What is the difference between projectile motion and a rocket motion?
A projectile has no motor/rocket on it, so all of its momentum is given to it as it is launched. An example of a projectile would be pen that you throw across a room. A rocket or missile does have a motor/rocket on it so it can accelerate itself while moving and so resist other forces such as gravity.
How do you measure concrete?
Cubic feet, Cubic yards, Cubic Meter
Which is stronger solid steel rod or hollow steel pipe?
On a per pound basis, steel pipe is stronger in bending and is less likely to buckle in axial compression.
What is the tallest man made structure in the world?
The tallest man made structure is the KVLY-TV mast which is 2063 feet tall. The worlds tallest man made structure is Burj Dubai which is 800 meter tall.
What is braced excavation all about?
Excavations are braced to prevent the cave-in of surrounding unstable soil.